Hire Desk Controller

Position: Hire Desk Controller
Location: Hailsham, East Sussex (Hybrid working)
Salary: £27,000 – £35,000

Our client, a well-established and rapidly growing plant hire company in the South-East, is seeking an experienced Hire Desk Controller to join their operations team. They are offering Hybrid working arrangement and great progression opportunities.

Reporting to the Operations Manager, the successful candidate will be responsible for coordinating plant hire operations, managing bookings, and ensuring the efficient allocation of equipment to clients.

Hire Desk Controller Job Overview

• Managing and scheduling plant hire bookings to ensure equipment availability aligns with client requirements
• Maintaining accurate records of plant hire, including start/return dates, job locations, and client information
• Liaising with site operators, drivers, and fleet managers to ensure smooth delivery and collection of equipment
• Preparing hire agreements, invoices, and documentation for clients and internal use
• Monitoring plant usage, maintenance schedules, and escalating any issues promptly
• Acting as the first point of contact for client queries, resolving issues efficiently
• Ensuring compliance with company policies, health & safety regulations, and plant hire standards

Hire Desk Controller Job Requirements

• Previous experience in plant hire, equipment hire, or logistics coordination is highly desirable
• Excellent organisational and multitasking abilities
• Strong verbal and written communication skills
• Proficient in Microsoft Office and familiar with booking or fleet management systems
• Ability to work under pressure and prioritise multiple tasks effectively
• Customer-focused with high attention to detail

Hire Desk Controller Salary & Benefits

• Salary – £27,000 – £35,000 DOE
• Monday – Friday (day shift)
• Hybrid working available
• On-site parking
• Supportive and professional working environment
• Opportunities for career development within a growing and reputable organisation

Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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